Frequently Asked Questions

How do I find an independent car appraiser near me?

Look for an experienced independent automobile appraiser who understands current market values, insurance valuation reports and the appraisal process. Car Counselors provides independent car appraisal services throughout the Kansas City metro and can assist many customers outside the area.

Can I dispute the insurance company’s value of my totaled car?

Possibly. Many automobile insurance policies contain an appraisal clause that allows the vehicle owner to dispute the insurance company’s valuation by hiring an independent appraiser. Review your policy or contact Car Counselors to learn more about the appraisal process.

How much does a total loss car appraisal cost?

Car Counselors charges a flat $350 fee for total loss claims, and only if we get you more money. If the appraisal does not increase your settlement, you do not owe the fee.

How much more money can an independent car appraiser get me?

Every claim is different, and no result can be guaranteed. Many Car Counselors customers see increases in the range of $2,000 to $5,000, while some cases may be higher depending on the vehicle and circumstances.

What does an independent car appraiser look at?

An automobile appraisal may consider comparable vehicles currently available in the market, mileage, overall condition, options and equipment, recent maintenance, upgrades, tires and other characteristics that can affect the vehicle’s value.

What is an insurance appraisal clause?

An appraisal clause is a provision found in many automobile insurance policies that provides a process for resolving disagreements about the value of a vehicle. Typically, the vehicle owner and insurance company each select an appraiser. The appraisers attempt to agree on the value, and an umpire may become involved if they cannot reach an agreement.

Should I accept the insurance company’s first total loss offer?

Before accepting an offer, consider whether you could actually replace your vehicle with a comparable one for the amount being offered. If the answer is no, consider having the valuation reviewed before accepting the settlement.

Does Car Counselors only serve Kansas City?

  • No. Car Counselors is based in the Kansas City area but can assist many vehicle owners outside the Kansas City metro. Contact us to discuss your particular situation.